NO. Unrestricted bikes should not be used on UK roads. They are not type approved bikes and for DVLA purposes are therefore classed as a “motor vehicle”. For more information please contact us or do your own research.

Yes, you must be over the age of 18 to use our products.

We offer finance options with our leading finance teams we use such as Klarna. Once you get to the checkout enter shipping details and fill in the information required. At the end there will be payment options. Simply click the finance option and the finance team will take care of everything from there onwards.

All bikes are shipped from the Sittingbourne Workshop after assembly and safety checked. The bikes are tested and inspected again before packaging. The delivery to UK mainland is usually 2-3 working days, British islands can vary between 2-5 working days. Deliveries to European countries can vary between 7-15 days depending on international shipping agencies. With all bikes a tracking information is provided.

Contact the office via email on support@unrestrictedbikes.com or through the telephone line 07710619485. If you choose to you may WhatsApp the office for video tutorials on how to solve any issues you may have

On all bikes when they are switched on, they have an up and a down button. When you press the up button the big number on display should go from 0-5. 0 being normal bicycle mode, all the way up to 5 the most power output mode. Some of our models also come with throttle. This means when you twist the throttle the bike will accelerate by itself.  If you are on power mode 5 and use the accelerator you will have abundance of power and the bike will constantly increase in speed.

Yes, all bikes come with 1 year warranty. The warranty includes main parts but does not include wear and tear parts such as Tires and breaks. Also, any part of the bike that has been damaged due to lack of care is not included such as dropping the bike, cracking the LCD screen etc. For further information about warranty please read the terms and conditions page.

Breaks can be loud due to 2 reasons. They are very worn, or they are dirty. If they are old breaks you may need to change the pads. If your bike is new (less than 1 year old) they are just dirty. You need to wipe the discs with alcohol/break cleaner and cloth also wipe down the pads with plenty of alcohol. This will fix the loud sound.

All returns are accepted within the first 14 days of purchase. The buyer would have to return the bike back to the workshop within the 14 days and notify us of his returns for the returns procedure to start.

No, the bikes do not come in pieces. They require minimum work. The folding bikes come fully assembled and checked even to the correct pressure on the tires. The bigger bikes just need the handlebar attached with Allen key and front wheel to be put on (its quick release). We have video tutorials on how to do this on our YouTube channel. (UNRESTRICTED BIKES)

The bikes come with regular UK wall plug. The bikes have a charging port (like charging your laptop). It is a simple plug in to any socket. When the charger has a RED light, this means its charging. When its GREEN light then its fully charged.

Yes, you can. In fact, we urge all the customers to come, and test ride our bikes before purchasing. You will have a chance to test all the bikes and decide which one you enjoy riding and what bikes suits your needs best before you order

Unrestrictedbikes. Ltd has contracts with Samsung and only uses Samsung cell batteries. The latest technology in batteries and the best quality is always guaranteed.

Battery life on a single charge is around 35-40 miles on average. Each battery also has around 1000 charge cycle life span. This means the can be charged used until its empty for about 1000 times. This much cycle is usually achieved in 5-6 years’ time.

Electrical parts do not need maintenance. Everything is sealed and built in. The rest of the bike is no different than a standard bicycle. Basic maintenance is needed for these parts such as lubricating the chain and checking the tightness of the
screws. Tyre pressure and the breaks. Maintenance videos can be found on our YouTube channel

We do keep stock of almost all parts rest can be ordered for customer’s needs. We do not sell what we do not have. For every bike we have we keep spare parts for customers who may need spares such as batteries.